This Agreement (“Agreement”) governs the participation in the Flying Horse Worldwide Referral Partner Network Program (“Program”) operated by BLK Automotive LLC (“Flying Horse Worldwide” or “Company”).
1. Definitions
“Network Member” refers to an individual participating in the Program who meets the standards outlined in this Agreement as well as the Flying Horse Privacy Policy, Terms of Service, and Standards of Service, incorporated here by reference. These individuals are eligible for Commissions and Benefits based on their Membership Level.
“Client” refers to an individual that is a mutual customer of both the Network Member and Flying Horse Worldwide for the Term of this Agreement. Clients have the power to name or change their Network Member Agent at any time.
“Client Group” refers to a group of individuals or entities, such as families or companies, that are linked by a common name in the Flying Horse Worldwide system.
“Agent” refers to a Network Member acting in the capacity of arranging or facilitating transportation services for Clients through Flying Horse Worldwide, and a user profile in the Flying Horse Worldwide system.
“Account” denotes a user profile in the Flying Horse Worldwide system, serving as either a Passenger, a Billing Contact, a Booking Contact or a combination thereof.
“Primary Agent” is an Account designation in Flying Horse Worldwide’s ground transportation system, Limo Anywhere, for Network Members serving as an Agent for one or multiple Client Accounts and functioning as a Booking Contact, Billing Contact, or a combination of both.
“Client Account” is an Account type for users of Flying Horse Worldwide’s ground transportation system, Limo Anywhere, as a Passenger, Billing Contact, or both. Clients Accounts designate, change or remove Primary Agents at any time. Only one agent, the Primary Agent, is eligible for commissions associated with Client booking activity.
“Billing Contact” is the designated recipient of invoices for services provided to Passenger(s). A Billing Contact, such as a Network Member, may link with multiple Booking Contacts or Passengers.
“Booking Contact” is the individual arranging transportation for Passenger(s). A Booking Contact may be the Client Account or Network Member Account. A Booking Contact is linked to a single Billing Contact for each Client Account.
“Passenger” or “Passengers” is/are the individual(s) utilizing Flying Horse Worldwide’s ground transportation services. A Passenger is linked to a single Billing Contact and may be linked to a single Agent (e.g. Network Member Account),
“Agent Bookings” refers to all reservations made by Agents on behalf of Clients, resulting in a financial transaction with Flying Horse Worldwide. To be eligible for Agent Booking commissions, Network Members must be added as the Primary Agent on each Client Account BEFORE reservations are completed.
“Independent Client Bookings” refer to reservations made directly by Clients, resulting in a financial transaction with Flying Horse Worldwide for 12 months following the initial New Client Reservation date. To be eligible for Independent Client Booking commissions, Network Members must be added as the Primary Agent on each Client Account BEFORE reservations are completed.
“New Client Reservations” refer to bookings made for new Client Accounts with Flying Horse Worldwide. A reservation qualifies as a New Client Reservation if it is made for a new Client Account and includes at least one reservation for that Client.
“Base Rate Total” refers to the initial cost of a ride plus waiting time. For example a fixed rate to the airport of $100 plus a $20 Waiting Time would result in a $120 Base Rate Total as part of the Grand Total. This rate may be composed of a Flat Rate, Hourly Rate, Distance-Based Rate, and Waiting Time Rate. The Base Rate Total does not include fees for Tolls, Parking, Convenience Fees, Change Fees, Airport Fees, or Overnight Expenses. This rate serves as the starting point for commission calculations.
“Net Base Rate” refers to the Base Rate Total of a ride after applicable discounts and deductions have been subtracted. It is calculated by taking the Base Rate Total, subtracting any Client Discounts and a 20% Company Fee to cover things like chauffeur commissions. The Net Base Rate serves as the final amount upon which commissions are calculated.
“Earned Commissions” are the commissions a Network Member earns from either New Client Reservations or Independent Client Bookings, according to their Member Level and Net Base Rates, after all of the following conditions are met: a Client Account is created, a Network Member’s Agent account is created, the Network Member is designated as the Client’s Primary Agent, a reservation is created for the Client with a valid credit card on file, payment is collected, and ride is completed. All these activities must be performed and finalized through Flying Horse Worldwide’s Limo Anywhere system.
“Membership Levels” refer to the categorization of Network Members in Good Standing based on the number of New Client Reservations. Each Membership Level comes with its own set of benefits, commission rates, and eligibility requirements as outlined in this Agreement.
“Good Standing” refers to a Network Member who complies with the Company’s Rider Policy, Privacy Policy, and Standards of Service Policy, maintains professional and ethical conduct, and aligns with the Company’s Core Values of Safety, Reliability, Discretion, and Luxury.
2. Eligibility
Network Members in Good Standing are eligible for the Program benefits corresponding to their Membership Level. Flying Horse Worldwide reserves the right, at its sole discretion, to downgrade or remove Network Members from the Program for failing to meet the Good Standing requirements.
3. Membership Level Advancement
Promotion through the Program’s Membership Levels—Silver, Gold, and Platinum—is evaluated based on the number of New Client Reservations secured, with varying criteria for each level. Once the target number of New Client Reservations for a new level is achieved, the benefits of the new level take effect the following month and remain in place for twelve months from the most recent month of achievement.
The criteria for each Membership Level is as follows:
- Silver: One New Client Reservation.
- Gold: 10 or more New Client Reservations for three consecutive months or 30 or more New Client Reservations in a one or two-month period.
- Platinum: 20+ New Client Reservations for three consecutive months or 60 or more New Client Reservations in a one or two-month period.
For instance, an Agent could advance to a higher Membership Level by securing 10+ New Client Reservations for three consecutive months or by achieving 30 New Client Reservations within a one- or two-month period. If an Agent secures 30 New Client Reservations in January 2024, they will qualify for Platinum benefits starting February 1, 2024, through January 31, 2025. Should they secure another 30 New Client Reservations in March 2024, their Platinum benefits will extend through February 28, 2025.
Level Demotion Due to Cancelled or Incomplete New Client Reservations: If New Client Reservations are cancelled or not completed, Flying Horse Worldwide reserves the right to adjust a Network Member’s Membership Level. Similar to the policy on commissions, no benefits will be accrued for cancelled or incomplete New Client Reservations, and Membership Levels may be downgraded to reflect these changes. This ensures that Membership Levels accurately represent the Network Member’s active and successfully completed New Client Reservations
4. Commissions
Network Members in Good Standing earn commissions based on their corresponding Membership Level Commission Rate as follows:
Commissions from New Client Reservations
- Silver Level: 10%
- Gold Level: 15%
- Platinum Level: 20%
Passive Commissions from Independent Client Bookings
- Silver Level: 0%
- Gold Level: 5% on Independent Client Bookings
- Platinum Level: 10% on Independent Client Bookings
How to Calculate Commissions:
Imagine you’re a Platinum member of Flying Horse’s Travel Planners Network. You have a new client who’s planning a week-long ski trip to Colorado. You arrange a round-trip SUV ride for them from Denver International Airport (DIA) to Vail. Because you the Agent, booked this round-trip, which counts as two rides, you earn a commission of $316.80.
But wait, there’s more! Your client is so impressed with the service that they decide to book five more rides on their own, using the Flying Horse app, to take trips to dinner or a change of scenery in Aspen. Even though you didn’t book these rides, you still get a commission because you’re listed as the Primary Agent for this client. For these five additional rides, you earn another $396.
Add it all up, and you’ve made a total of $712.80 in commissions just from this one client’s trip to Colorado. Not bad, right?
| Platinum Member Example | Agent Booking | Independent Client Booking |
|---|---|---|
| Flat Rate (Base Rate) | 1100.00 | 1100.00 |
| Client Discount | -110.00 | -110.00 |
| Adjusted Base Rate | 990.00 | 990.00 |
| Company Fee (20%) | -198.00 | -198.00 |
| Net Base Rate | 792.00 | 792.00 |
| Commissions Rate | 20% | 10% |
| Commission Amount | 158.40 | 79.20 |
| Number of Rides | 2 | 5 |
| Commission Sub-total | 316.80 | 396.00 |
| Total Earned Commissions | 712.80 |
4. Payments
Payouts are processed on the last business day of each month.
The Company tracks Agents, Clients, and Commissions using its reservation and dispatch system, Limo Anywhere. Commissions are paid via direct deposit to Travel Agencies who then disburse funds to their employees and contractors. Flying Horse Worldwide does to pay commissions for cancelled or refunded rides and reserves the right to withhold future commissions to correct payment errors.
Commission Payouts are disbursed to Network Members on Net 30 terms. This means that payments will be made 30 days after the end of the month in which the commission was earned. Commissions Earned on Deposits separate from Final Payments.
5. Other Benefits
As a member of Flying Horse’s Travel Planners Network, you can enjoy various perks in addition to commissions. Vehicle and service upgrades, as well as flexible rescheduling, are offered based on availability and are not guaranteed.
Flexible cancellations vary by membership level:
- Silver: 0
- Gold: 1 per calendar year
- Platinum: 2 per calendar year
Platinum members also receive:
- Guaranteed priority customer support, useful in urgent situations like snowstorms
- Exclusive digital marketing opportunities
6. Modifications
The Company reserves the right to modify the Program, including eligibility requirements, commission rates, and benefits, at any time. The Company also reserves the right to refuse or delay partnership at its sole discretion.
7. Policies
Participation in the Program requires adherence to this Agreement, Company’s Rider Policy, Privacy Policy, and Standards of Service Policy, which are incorporated by reference into this Agreement.
8. Compliance with Laws
Network Members shall comply with all applicable local, state, national and foreign laws, treaties and regulations in connection with their participation in the Program.
9. Indemnity
Network Members agree to indemnify, defend and hold harmless the Company and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from the Network Member’s participation in the Program or violation of this Agreement.
10. Dispute Resolution
In the event of a dispute, Network Members agree to follow the Company’s dispute resolution process:
- Notification of Dispute: The Network Member must notify the Company in writing of any dispute, providing detailed information about the nature of the dispute, any supporting evidence, and the desired outcome.
- Internal Review: Upon receipt of the dispute notice, the Company will conduct a review. This will involve gathering additional information, reviewing the relevant circumstances, and discussing the dispute with the Network Member if necessary.
- Response and Resolution: The Company will provide a written response within 30 business days of the dispute notification, outlining its decision and the reasons behind it. If the Company requires more time to resolve the dispute, it will inform the Network Member and provide an estimated timeline.
- Escalation: If the Network Member is unsatisfied with the Company’s decision, they can request an escalation of the dispute. This will involve a review by a senior manager or a dispute resolution committee within the Company.
- Mediation: If the dispute cannot be resolved through the process described above, the Network Member may initiate mediation with a neutral third-party mediator to facilitate a resolution.
CONTACTING US
If you have any questions about this Agreement, our Privacy Policy, Standards of Service Policy, or Terms of Service, please contact us at:
BLK Automotive (“Flying Horse Worldwide”)
5913 N. Nevada Ave
Colorado Springs, CO 80918
hello@flyinghorseworldwide.com
+1 (800) 844-1146
This document was last updated on January 1, 2023